Let's Talk About Your Technology

We're here to answer questions, understand your needs, and help you move forward with confidence.

Get in Touch

We'll respond within 1 hour during business hours.

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Phone

(404) 907-1005

Talk to a live person

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Email

support@brotherlytechnology.com

We respond within 1 hour

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Office Location

800 Reynolds Bend RD SE
Rome, GA 30161

Serving all of Northwest Georgia

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Business Hours

Mon-Fri: 8:00 AM - 6:00 PM
24/7 Emergency Support

For your peace of mind

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800 Reynolds Bend RD SE, Rome, GA 30161

What to Expect

  • Fast Response: We reply within 1 hour during business hours
  • Free 15-Minute Call: Initial consultation at no cost to understand your needs
  • No Pressure: We'll recommend solutions based on YOUR priorities, not ours
  • Transparent Pricing: Clear, honest quotes with no hidden fees

Ready to Schedule Your Free Consultation?

Pick a time that works for you. We'll walk through your technology challenges and show you how we can help.

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Can't find a time? Call us directly at (404) 907-1005

Frequently Asked Questions

Have questions? We've got answers.

How does managed IT support work? +

Managed IT support means we proactively monitor and manage your systems 24/7. We handle updates, security patches, backups, and issue resolution before problems impact your business. Instead of paying for emergency IT calls, you get a predictable monthly fee for comprehensive support.

How quickly can you respond to urgent issues? +

We maintain a <15 minute average response time for critical issues. Our 24/7 monitoring system automatically alerts us if there's a problem with your systems, so we're often aware of issues before you are. We'll have someone on the phone or remote into your systems within minutes.

What does the onboarding process look like? +

We start with a comprehensive assessment of your current systems, security posture, and business needs. Then we develop a customized implementation plan. Typically, onboarding takes 2-4 weeks depending on your system complexity. We provide regular updates and minimize disruption to your operations.

How is pricing structured? +

We offer flexible pricing models. Most clients prefer our managed IT plan with a predictable monthly fee based on device count and service level. We also offer ร  la carte services and hybrid approaches. There are no hidden feesโ€”we'll provide a detailed quote before we start work.

Are you HIPAA compliant? +

Yes. HIPAA compliance is built into everything we doโ€”from infrastructure and encryption standards to access controls and employee training. If you're a healthcare provider or dental practice, you can trust that we understand and meet all compliance requirements. We conduct regular audits and maintain full documentation.

Have Other Questions?

Our team is happy to discuss your specific needs. Reach out anytime.

Call (404) 907-1005